Your NiSI Filters and Filter Holders come with a warranty for a period of 12 months from the date of purchase with the following terms and conditions:
The NiSi New Zealand warranty covers material and manufacturing defects existing at the time of the purchase and during the first 12 months. The warranty only comes into force if the proof of purchase is shown, with a valid payment of receipt. During the warranty period and by presenting the proof of purchase, you will have the right to have any manufacturing defect repaired free of charge. NiSi New Zealand will only provide warranty for NiSi filters purchased from NiSi New Zealand or it’s authorised Resellers.
The NiSi warranty does not cover: normal wear and tear or deterioration as well as water or fire damage, loss or theft. Please contact us at [email protected] to proceed with your warranty claim.