$15 Shipping New Zealand Wide

NiSi Filters New Zealand ships from our Sydney Warehouse with Startrack or DHL delivering New Zealand wide. The order is delivered locally by DHL or New Zealand Post.  All orders ship for a $15 flat shipping fee.

Note ALL GST and import duty is paid by NiSi New Zealand when shipping from our Sydney Warehouse.  The price you pay when placing your order is the final price.

Shipping Transit Times

Shipping time refers to the estimated time that it will take to deliver your order after its ready to ship (Please note this does not include time to process your order). Shipping time does not commence after your order is put through but begins the moment your order has been processed and is ready to dispatch via Startrack.

All shipping includes FREE insurance from door to door.  Please contact us as soon as you receive your order if it has been damaged in transit.

1. Major City & Metro Areas

All orders are generally processed on the same day the order was placed on business days between 9am-4pm (Sydney time).  Generally, orders are processed and shipped same day or next Business day.  Packages below 5kg are usually received 2-4 business days after shipping.  Packages above 5kg please allow an extra 1-2 business days for delivery.

If no one is available at your delivery address to accept your order a second delivery may be scheduled or you will be notified that your order can be collected from your nearest delivery depot.

2. Rural Areas

All orders are generally processed on the same day the order was placed on business days between 9am-4pm (Sydney Time).  Generally, orders are processed and shipped same day or next Business day.  Packages below 5kg are usually received 3-6 business days after shipping.  Packages above 5kg please allow an extra 1-2 business days for delivery.

If no one is available at your delivery address to accept your order a second delivery may be scheduled or you will be notified that your order can be collected from your nearest delivery depot.

Tracking your order

When your order ships you will receive an email from us with a link to track your order.  If you receive your tracking number before 6pm (Sydney time) it may not be updated on the Courier’s website until that evening.

Your parcel can also be tracked using the following links:

Startrack

Please click on the Startrack Logo above to track your package via the Startrack Website.

Please note in regards to all orders

  • These expected delivery dates/times are based on courier shipping practices, your destination and the items in your order.
  • Expected delivery dates are estimates. Orders can be delayed due to fraud verification or time of the order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates.
  • Orders may be delivered in separate shipments.
  • Order cut off times are based on normal Business Hours and exclude weekends and Public Holidays: Monday – Friday 2 pm (Sydney Time)

When your order ships you will receive an email from us with a link to track your order.  If you receive your tracking number before 6pm (Sydney time) it may not be updated on the Courier’s website until that evening.

Due to large amounts of online credit card fraud, all orders are subject to approval by our payment verification department. We will notify you by phone or email should your order be delayed.